We’ve partnered with a company called Directly to provide lightning-fast answers to your questions by enlisting the help of our knowledgeable and experienced community.
When you submit a ticket, your issue will also be visible to a group of hand-selected player Experts. The Experts will review your ticket and determine if they’re able to provide a speedy resolution. You will maintain your place in line throughout this process, and in most cases Experts can help resolve your issue right away.