KIXEYE offers multiple channels of support in order to provide speedy resolution times and responses to your inquiries.
For gameplay related questions, please visit our Discord server. These channels are frequented by fellow players, KIXEYE representatives, and even game developers. Members of these spaces are happy to weigh in on tips, strategy, and to provide breakdowns of game mechanics.
If you have a performance problem or question about a bug, check out our Knowledge Base. We also have helpful guides that will instruct you in troubleshooting any symptoms of latency.
Send a Ticket
Should you encounter a more in-depth technical hurdle or problem with your account, please submit a support ticket, making sure to include as many relevant details as possible. A support ticket may be submitted from in-game or through our helpcenter portal:
- Log into War Commander: Rogue Assault.
- Tap on your avatar near the top-left of the screen.
- Tap on the "ACCOUNT" tab.
- Select the "NEW TICKET" option.
If your request is similar to one that our team has recently answered, you will receive an instant reply from us. Otherwise, depending on the complexity of your issue, a KIXEYE Expert or VIP Support Specialist will assist you as soon as possible.