If you have previously played one of our other games, or submitted a ticket via email on KIXEYE.com, you will not be able to use the email address you used for that account for War Commander: Rogue Assault.
A different email address for your War Commander: Rogue Assault support requests will be required, however if for whatever reason you absolutely need to use a specific email address, please submit a support ticket using a new email address on https://wcra.io/support and we will likely be able to use your specific email address.